One layer. Every system. End-to-end.
GeneralMind reads, decides, and acts across your order workflows — so operators supervise instead of stitching.
Every order touches three tool layers
Operators are constantly pulling context from one layer, acting in another, and reconciling across all three.
System of Communication enables messy, human-as-glue coordination across suppliers, partners, and internal teams via email, messaging, and calls. Unstructured but critical data and tribal knowledge remain outside the system of record.
System of Work is where operators manually process documents, update spreadsheets, and juggle browser tabs. Context gets lost between tools, and every handoff is a potential error.
System of Record holds the official data — ERPs, CRMs, and databases. Keeping them accurate requires constant manual reconciliation with what actually happened in the other two layers.
Full autonomy
Autopilot is the mode where GeneralMind executes procurement and order workflows end-to-end. Every action is logged, auditable, and reversible.
Every incoming document (invoice, PO confirmation, delivery note, supplier email) is automatically read, classified, and routed to the right workflow. No manual triage.
Extracted data is cross-referenced against your ERP master data, open POs, supplier history, and business rules in one step, without a human doing the lookup.
Every action Autopilot takes is logged with a confidence score, the rule applied, and the source document it referenced. Full trace attached to every record.
Edge cases flagged for review: High-confidence decisions are processed automatically. Anything below threshold is flagged with a step-by-step decision log, easily digestible, so that review takes seconds, not minutes.
Supplier confirmations, discrepancy notices, and status updates are drafted and sent automatically based on what was processed. No manual follow-up required.
